Orders & Shipping
How long does delivery take?
Orders are typically processed within 1–3 business days, followed by standard shipping of 7–12 business days.
Do you ship internationally?
Currently, we primarily serve customers in the United States.
How much does shipping cost?
Free Standard Shipping.
How can I track my order?
Once your order ships, you’ll receive a tracking number by email.
Returns & Refunds
What is your return policy?
We accept eligible returns within 30 days of delivery. Please review our Return & Refund Policy for complete details.
Who pays for return shipping?
Customers are responsible for arranging and covering the cost of return shipping.
When will I receive my refund?
Refunds are processed within 10 business days after the returned item is received and inspected.
Products
Where can I find product specifications?
Product specifications, dimensions, materials, and available options are listed on each product page.
Are your lighting products suitable for outdoor use?
Only products specifically listed as suitable for outdoor use should be used outdoors. Please check the individual product specifications before ordering.
Payments
What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.
Is my payment information secure?
Payments are processed through secure payment systems. We do not directly store your complete payment information.